Frostburg Location


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Elicott City Location


Frequently Asked Questions

How long does it take for the Criminal Background Check (When will I get the results if submitted by Livescan)?

On average, the background check takes 5 days to receive in the mail by the applicant, and the requesting agency will receive their results within 72 hours.

If I was just fingerprinted within the last 3 months, can FYI retrieve my old fingerprints from the computer and reuse them for another background check?

Even though the fingerprint records are still in the computer for approximately 90 days, FYI is prohibited from re-using/submitting old fingerprints and information for new background checks. FYI will not print out fingerprint cards from previous transactions. The applicant is required to have the fingerprints taken again at the time of transaction.

For inked fingerprints does FYI provide the necessary cards?

FYI can provide you with fingerprint cards depending on the reason for fingerprinting. The only cards that FYI has in the office is the standard FBI FD 258 card.

Can I obtain fingerprint cards from FYI to be printed in another location, or by another agency?

FYI only supplies fingerprint cards to customers who use our service. Fingerprint cards will not be given out or sold to individuals not using FYI services. Individuals wishing to obtain fingerprint cards may contact CJIS for more information on acquiring the cards.

Does FYI mail out completed fingerprint cards if requested by the applicant?

FYI normally does not mail out the completed fingerprint cards, but if an applicant requests the fingerprint technician to mail the cards, the applicant must provide a pre-addressed envelope with postage already on the envelope. The envelope will be placed with the outgoing mail, and will be picked up on the next available day by the regularly scheduled postal worker. FYI is not responsible for any fingerprint cards once it has left the building, and cannot be responsible for the pickup and/or transit time of the US Postal Service.

UPS drop boxes are available behind the FYI building for the applicant to deposit any envelopes that require this type of service. Please check the pickup times and days, and any other pertinent information on the respected boxes, as FYI Fingerprints is not responsible for these services.

Can anyone get a Livescan done?

Livescan can only be utilized for designated State of Maryland / FBI background checks. Livescan can’t be used for out of state background checks. The livescan system cannot be used for FBI background checks by themselves and must be used in conjunction with a State of Maryland background check. The applicant is responsible for providing the appropriate Agency Authorization Number (usually 10 digits, and supplied by the agency and/or company requesting the check), and the corresponding ORI number (number designating what type of check is being performed, usually 7 digits with MD at the front). If the applicant fails to provide this information it is at the fingerprint technicians discretion whether they will fingerprint the applicant using livescan, or not. FYI does not assume any responsibility for the failure of the background results getting to the appropriate requesting agency if the applicant does not supply the information or supplies the incorrect information.